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Just Eat Pay
Just Eat Pay
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My Pay Balance
My Pay Card
For admins
Self Service Package
Just Eat Pay
General
What is Just Eat Pay?
I want to use Just Eat Pay for my company. What's the next step?
How do I activate my account for Just Eat Pay?
I didn't receive an activation email.
Should I connect my balance to my existing account or should I create a new account?
I can't sign into my account. What should I do?
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My Pay Balance
What is my Just Eat Pay balance?
How do I use my Just Eat Pay balance?
Why isn't my Just Eat Pay balance available right now?
My balance disappeared! How can I get it back?
Why can’t I use my Just Eat Pay balance at restaurants that only accept cash payments?
What if I want to pay in store for something that exceeds my daily balance?
My Pay Card
What is my Just Eat Pay Card?
Where can I pay with the Just Eat Pay card?
What if I want to pay in store for something that exceeds my daily balance?
How much balance do I have on my Just Eat Pay Card?
Where can I manage my Just Eat Pay Card?
What should I do if I lose my card?
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For admins
I didn’t receive an activation email, what can I do?
My account is blocked, what can I do?
How can I edit allowances?
I have added users, but they don't see their allowance. What can I do?
I have deleted a user but want to use their email address for another user. How can I do this?
I have added users to a budget group during the month. How much allowance will they receive?
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Self Service Package
What is the Self Service Package?
Will I be able to change the budget group I set up?
Who can be an admin on the platform?
Can I order Just Eat Pay Cards?
What's the difference between the Self Service package and the Enterprise package?
How does the credit card payment work?
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