Our affiliate program

Just Eat operates its affiliate program through the affiliate marketing network-AWIN. This means that you would need to sign up on the AWIN platform as a publisher. You can sign up here.

If you own a website, you can apply to our affiliate program. Restaurants are excluded from participation in our affiliate program. Click here to join Just Eat as a restaurant partner.

Yes, that is possible. You can mention all your websites under your publisher account when you sign up on AWIN.

We prefer promotions on social media if you have your own website. However, if we see the added value of your promotions through social media, we are willing to consider it.

The cookie duration is 7 days.

This can be due to various reasons such as:

• Your website is under construction, so we cannot decide on your website;
• We believe that we are not a good fit for your website;
• You are an affiliate network, media buyer, plug-in, or extension. These are not the kinds of co-operations that we wish to include in our affiliate program;
• You want to promote our service on a voucher code website (we prefer only limited co-operations in this category).

Yes, that is possible but only if your platform (website/app) covers all the below mentioned countries as well. Once you sign up as a publisher with AWIN, you can apply to our affiliate program across 6 countries (The Netherlands, Germany, Belgium, Austria, Switzerland and Poland) and manage them under one AWIN account.

The merging of the two companies is currently in progress therefore we cannot provide the exact details for applying for the Just Eat affiliate programs.

We make every effort to validate orders once per week.

Campaign performance can be viewed on the AWIN platform on a real-time basis. Standard metrics available are:

• Number of click
• Earnings per click
• Conversion rate
• Number of transactions
• Order value
• Commission earned

In addition, you can view more detailed performances on the AWIN platform. For example, performance based on creatives, devices and others, across various time frames.

Yes, under the report tab you will find the commission group overview containing the new customers, returning customers, installs and in-app-sales.

The commission is paid out twice a month. This goes for all approved web and app orders* and installs** and payment will be made through AWIN:

• on the 1st of the month. If the 1st is not a working day, then payment is made on the first working day after the 1st.
• on the 15th of the month. If the 15th is not a working day, then payment is made on the first working day after the 15th.

* Minimum commission amount required for making a payout is 20 EUR
** Only if a valid order is placed within 7 days of installing the app

Just Eat and AWIN don’t require invoices; your commission will be paid to you through AWIN.

You can find all the details regarding our program terms and conditions through the following link: Program Terms

• We do not allow search engine advertising on our brand name Just Eat or any combinations or misspellings of it.
• It is not allowed to include the name Just Eat, combinations and/or misspellings in the ad title or ad text.

Further details are available under our program terms and conditions on the AWIN Platform. You can view those here: PPC Terms

The cart cookie freeze is applicable on the checkout page and is only applicable for voucher code publishers.

On becoming a publisher on the Just Eat campaign, you have access to all promotional material such as:

• Text links
• Static banners
• HTML banners
• Data Feeds

You can also find documentation on the AWIN Platform for integrating the promotional material. In case you have special requests for any promotional material, please send a request to AWIN at [email protected].

Sure, we are open to that. If you have a good idea for an exclusive promotion/cooperation, please send the proposal for review to us or AWIN.

No, the orders placed directly in the app will not be allotted to affiliates. However, if an order is placed via the affiliate platform(website/app) and converts within the Just Eat app, then the order is counted as an affiliate order. In short, the right tracking needs to be there behind the app order to be allocated to the affiliate channel.

No, these installs are not considered as new installs. Only when an install is made for the very first time, then it is considered a new install.

Yes, that is possible. Once you sign up as a publisher with AWIN, and your application has been approved you can use 1 universal tracking link for both app and web orders.

Yes, we use 1 universal link that will track web orders, app orders and installs.

Within the AWIN dashboard you will find under the tab toolbox--> ‘my creatives’, you click on that and then you will find ‘text links’ and the tracking link is placed there.

Yes the tracking link can be implemented on your app and will track orders and installs.

The nature of the universal tracking link is based on the entry point of the end user. So looking at the below example:

• If a user clicks on an affiliate link from a mobile device and doesn’t have the app installed -> then the link will bring you to the app store/play store.
• If a user clicks on an affiliate link from a web browser -> then the link will bring you to the Just Eat website.
• If a user clicks on an affiliate link from a mobile device which has the app already installed -> then the link will bring you into the Just Eat app.

Yes. We do not offer the app tracking possibility for voucher publishers yet, so the web tracking link is to be used and this is available on AWIN (if you are a voucher publisher, you will see only the link that you can use).