Eat.ch is now Just Eat

Introduction

With over 3,500 partner restaurants, EAT.ch is the Swiss market leader in food delivery and operates as a platform between the consumer and the restaurant. EAT.ch was founded in 2007 by two former HSG students. Five years later, a joint venture with the British JUST EAT Group was formed, and as of 2015, EAT.ch became a subsidiary of JUST EAT.

In early 2020, the JUST EAT Group merged with Dutch food delivery company Takeaway.com to form Just Eat Takeaway.com (LSE: JET, AMS: TKWY). In this context, the merger of the EAT.ch and Takeaway.com brands also took place in Switzerland. The company continued to operate under the name EAT.ch and further expanded its position as the Swiss market leader. Just Eat Takeaway.com is a leading online marketplace for food ordering with over 205,000 connected restaurants worldwide.

In March 2020, the company signed one of the largest sponsorship deals in UEFA's history. To make advertising and marketing measures even more efficient, the EAT.ch brand will switch to Just Eat in May 2021. There will be no changes for the more than 150 local employees, employed and insured couriers, customers and restaurants. This is a pure re-branding of the brand.

Why do you change your name from eat.ch to Just-eat.ch

Together with our parent company Just Eat Takeaway.com, one of the world's largest online marketplaces for food ordering, we have signed the sponsorship for a number of UEFA football competitions as an official partner of UEFA. The long-term partnership follows on from the company's current UEFA EURO 2020 partnership, supporting a total of twelve UEFA competitions and events. In order to align the related advertising and marketing activities even more efficiently, the brand will now be uniformly changed to Just Eat. The strong branding is expected to generate even more orders and thus sales for our restaurant partners. We look forward to a continued successful cooperation!

What is the new link to your website?

You can find us at www.just-eat.ch. Of course, you will also be automatically redirected from the former EAT.ch site to the new site, so you can order your favorite food instantly and comfortably to your home.

Does the order process change?

No, nothing will change in the ordering process.

Do I need to transfer my account to Just-eat.ch?

Your login data will remain unchanged. There will be no inconvenience for you.

Will I still be able to use my eat.ch voucher?

Yes, EAT.ch vouchers are still valid. We are looking forward to your order!

Through what email address can we contact just-eat.ch?

You can still reach us at our Customer Care Center by phone (0800 553 082) or via contact form. We are always happy to answer any questions or concerns you may have.

Will the number of restaurants connected to just-eat.ch increase in the future?

As the Swiss market leader with over 3,500 restaurant partners, we want to offer our customers an ever-increasing choice of different restaurants and thus exciting types of cuisine. Whether it's pizza, sushi or wraps - we look forward to delivering your favorite food to your door!

What will happen with the eat.ch Facebook and Twitter account?

Our social media accounts will be adapted to the new name. If you are already a follower of one of our accounts, nothing will change for you.

Can we still reach just-eat.ch through Facebook and Twitter?

Our social media accounts will be adapted to the new name. If you are already a follower of one of our accounts, nothing will change for you. You can still reach us through all channels. We are looking forward to your feedback!

Can I still use the eat.ch app?

The app will continue to exist and will be upgraded by an update, in relation to the name change. We will implement this as soon as possible.